Shipping Policy

Last updated: August 5, 2026

Orders placed on yippypets.club (bundles)

Bundles are packed and shipped by our team in Las Vegas, NV.

• Processing time: orders are packed and handed to the carrier within 1–2 business days (Monday–Friday, excluding holidays).
• Delivery time: 3–5 business days via USPS after your order ships. Delivery estimates are not guaranteed and may vary by destination.
• Shipping cost: all bundles ship free within the United States.
• Tracking: you'll receive a tracking number by email as soon as your order ships.
• Shipping area: we currently ship within the United States only. We do not ship internationally at this time.

Orders placed with Buy with Prime

Single bags purchased through the Buy with Prime button are fulfilled by Amazon and follow Amazon's delivery speeds and shipping policies. Tracking and delivery updates for those orders come from Amazon.

Wrong address or delivery issues

Please double-check your shipping address at checkout — we're unable to reroute a package once it's with the carrier. If your order is returned to us because of an address error, we'll reach out to arrange reshipment. If tracking shows delivered but the package hasn't arrived, give it 24–48 hours, check with neighbors and your local post office, then email us and we'll help.

Damaged or lost packages

If your order arrives damaged, email us a photo within 7 days of delivery and we'll send a replacement right away — no need to return anything. If tracking shows your package is lost in transit, contact us and we'll make it right.

Contact

Questions about your order? Email info@yippypets.club and we'll get back to you within one business day.

Yippy Pets, operated by BetterTreats LLC · 5940 S Rainbow Blvd, Las Vegas, NV 89118